Cancellation Policy
Last updated: 01/05/2025
At Print Dukaan App, owned and operated by Xero Smart Enterprises Pvt Ltd, we understand that plans change. Here’s how our cancellation process works:
Order Cancellation Window
You may cancel your order within 24 hours of placing it. After this time, your order will be processed and cannot be canceled.
Custom Orders
Custom-made products are not eligible for cancellation under any circumstances, as they are tailored specifically for you.
How to Cancel an Order
To request a cancellation, please contact us using one of the following methods:
- Email: hello@printdukaan.com
- In-App Support: Accessible via your account
- WhatsApp: +91-9982660555
Please include your Order ID and reason for cancellation.
Cancellation Fees
There are no charges or fees for cancelling your order within the allowed time frame.
Refund Process
If your cancellation request is approved, the refund will be processed as per our Refund Policy.
Need Assistance?
For any help, feel free to reach out at hello@printdukaan.com. We’re here to support you.