Print Dukaan | Terms of Service
Welcome to Print Dukaan App, owned and operated by Xero Smart Enterprises Pvt Ltd. These Terms of Service ("Terms") govern your use of our website, mobile application, and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.
1. Overview
Print Dukaan provides an online platform for purchasing both physical and digital products. Our services are available to users who agree to these Terms and applicable laws.
2. User Accounts
To access certain features, you may be required to create an account by providing your full name, phone number, email address, and delivery address. You agree to provide accurate and complete information and to update it as necessary.
3. Products and Services
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the product descriptions, pricing, or other content is completely accurate, current, or error-free. In case of any mismatch, our refund policy applies.
4. Refund Policy
Refunds are only provided if the delivered product does not match the product ordered. Refund requests must be submitted within 7 days of delivery. No cancellations or exchanges are accepted once an order is placed.
5. Order Processing and Shipping
All physical orders are processed and dispatched via India Post or other courier partners. Delivery times may vary depending on location and external factors. We are not responsible for any delays caused by shipping providers or other third-party services.
6. Prohibited Activities
When using our website or app, you agree not to:
- Engage in any unlawful, fraudulent, or abusive activities.
- Attempt to interfere with the security or functionality of the website or app.
- Use any automated means to access the platform without permission.
- Misrepresent your identity or submit false information.
7. Intellectual Property
All content on Print Dukaan, including logos, images, text, and software, is the property of Xero Smart Enterprises Pvt Ltd and is protected by applicable intellectual property laws. Unauthorized use of any materials on the platform is strictly prohibited.
8. Third-Party Services and Links
Our website or app may contain links to third-party websites or services that are not owned or controlled by Print Dukaan. We are not responsible for the content, policies, or practices of any third-party websites. Your interactions with third-party services are solely between you and the third party.
9. Limitation of Liability
Xero Smart Enterprises Pvt Ltd is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the platform or products purchased through it.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Rajasthan, India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Rajasthan, India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or app following any changes indicates your acceptance of the updated Terms.
12. Contact Us
If you have any questions regarding these Terms, please contact us at support@printdukaan.com.
